Privacy Policy

1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you (“Personal Information”). This includes:

Information You Provide Voluntarily:

• Contact details such as your name, email address, phone number, and business name when you fill out forms, request an audit, or book a consultation.
• Account login credentials if you access our client portals.
• Any information or database lists you upload to our system for lead recovery and automation services.

Information Collected Automatically:

• Device and usage data, including your IP address, browser type, operating system, pages viewed, and the dates/times of your visits.
• Cookies and tracking pixels to monitor website activity and improve user experience.

2. How We Use Your Information

We use the information we collect for various business purposes, including to:

• Provide, operate, and maintain our AI marketing and automation systems.
• Process and optimize your leads, missed calls, and database reactivation campaigns.
• Communicate with you regarding updates, support, alerts, or promotional offers.
• Deliver SMS, email, and voice drop communications as part of our automated booking workflows.
• Analyze website usage trends to improve our design, content, and services.
• Comply with legal obligations and protect our website against fraudulent activities.

3. How We Share Your Information

We do not sell, rent, or trade your Personal Information to third parties. We may share your information only in the following circumstances:

• Third-Party Service Providers: We share data with trusted vendors who perform services on our behalf, such as CRM hosting (GoHighLevel), communication infrastructure (Twilio), AI processing (OpenAI), and payment processing. These providers are contractually obligated to protect your data and use it only for the services they provide to us.
• Business Transfers: If Growthwrx.ai is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred as a business asset.
• Legal Compliance: We may disclose your information if required to do so by law, court order, or government authority, or to protect the rights, property, and safety of Growthwrx.ai, our clients, or others.

4. Data Storage, Security, and Retention

• Data Security: We implement industry-standard physical, technical, and administrative security measures to protect your personal information from unauthorized access, loss, misuse, or alteration.
• Data Location: As a business operating out of Alberta, Canada, your data may be stored on secure servers located within Canada or the United States via our cloud service providers. By using our services, you consent to the cross-border transfer of this information.
• Data Retention: We retain your Personal Information only for as long as necessary to fulfill the purposes for which it was collected, outline our services, or comply with legal, tax, or regulatory requirements.

5. Your Privacy Rights and Choices

Depending on your location, you may have specific rights regarding your personal information under Alberta's PIPA and Canadian PIPEDA laws:

• Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or incomplete.
• Withdrawal of Consent: You can withdraw your consent to our collection and use of your data at any time, subject to legal or contractual restrictions and reasonable notice.
• Opt-Out of Marketing: You can opt out of receiving promotional emails or text messages from us at any time by clicking the “unsubscribe” link in emails or replying “STOP” to SMS messages.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Website or software platform may not function properly.

7. Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted directly on this page with an updated “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact our Privacy Officer at: